Marketing Coordinator

RadiFi Credit Union is seeking an entry-level Marketing Coordinator to support the Marketing Department with campaign coordination, content scheduling, events, reporting, and administrative tasks in a fast-paced environment. This hybrid role in Jacksonville, Florida offers a chance to contribute across a broad range of marketing activities within a community-focused financial institution.

Responsibilities

• Offer daily administrative and coordination support to the Marketing team, and maintain marketing calendars, content schedules, project trackers, and task lists.
• Organize marketing requests, timelines, approvals, and project documentation to keep initiatives on track.
• Prepare materials, proofread content, and verify the accuracy of deliverables while maintaining organized digital and physical files for campaigns, assets, and reports.
• Support internal communications by tracking deadlines, events, and deliverables; assist with scheduling, documentation, supply tracking, invoice routing, and vendor follow-up.
• Assist in coordinating and executing marketing campaigns, promotions, and communications; gather campaign details such as timelines, assets, audience targeting, and compliance requirements.
• Collaborate with internal teams to collect information for marketing requests and support multi-channel campaign execution across email, social, website, branches, events, and digital signage.
• Ensure materials are accurate, brand-compliant, and approved prior to distribution; track project progress, deadlines, and deliverables.
• Assist with post-campaign reporting by collecting and organizing performance data; draft, schedule, and organize content across digital channels; maintain social media calendars and posting timelines.
• Support website updates, blog content, and landing pages; assist with email marketing setup, including content preparation and link validation.
• Monitor social media engagement, reviews, and inquiries, escalating as needed; organize and maintain digital assets such as photos, videos, and graphics.
• Support technical tasks including QR code creation, UTM tracking, and link testing; assist in event planning, preparation, and execution.
• Organize and manage event materials, signage, promotional items, and supplies; maintain event calendars, checklists, and inventory; support onsite activities including setup, breakdown, registration, and engagement.
• Represent RadiFi professionally at community events, sponsorships, and partner activities; collect event data, photos, leads, and recap information for reporting and follow-up.
• Prepare, proofread, and distribute marketing materials to branches and departments; ensure materials are current, accurate, and aligned with brand standards; support fulfillment of branch marketing requests and track inventory levels.
• Assist with light creative updates, formatting, and template-based design; maintain consistency with brand messaging, visual identity, and approval processes.
• Communicate with vendors on quotes, production timelines, proofs, and deliveries; track print orders, promotional items, and marketing supplies; organize vendor documentation, invoices, and project files.
• Coordinate shipping and logistics for materials and event supplies; collect and organize marketing performance data from campaigns, social media, websites, and events; prepare basic reports, summaries, and charts for internal review.
• Maintain accurate records of campaign results, project status, and departmental activity; track assigned tasks and communicate progress or challenges promptly; maintain confidentiality of member, associate, and organizational information.
• Follow RadiFi policies, procedures, and brand standards; demonstrate professionalism in communication, appearance, and conduct; complete work accurately and on time with strong attention to detail; accept feedback and adapt as needed; perform additional duties as assigned to support departmental goals.

Requirements

• At least one year of experience in marketing, communications, social media, customer service, administrative support, event support, or related roles.
• A two-year college degree is required; a bachelor’s degree in marketing, communications, public relations, business, graphic design, or a related field is preferred.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong organizational and time-management abilities; excellent attention to detail, accuracy, and follow-through.
• Strong written and verbal communication skills; ability to manage multiple tasks in a fast-paced environment.
• Collaborative, team-oriented, and service-focused mindset; ability to take direction, learn quickly, and adapt to changing priorities.
• Basic understanding of marketing, social media, branding, or communications; ability to maintain organized systems for files, tracking, and documentation; ability to maintain confidentiality and exercise sound judgment.

Technologies

• Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Adobe Creative Suite
• CMS platforms
• Project management tools
• Social media tools

Physical Requirements

• Ability to bend, sit, and stand; primarily a sedentary role with occasional lifting up to 40 lbs; capable of climbing stairs in an emergency.
• Operate routine office equipment; typically work 6-8 hours per day at a computer when necessary; ability to handle extended computer work as needed.

Work Environment

• Ability to sit, stand, walk, speak, and use a computer for extended periods.
• Occasion to attend meetings, events, and community activities at various locations.
• Assist with event setup and breakdown, including lifting and carrying materials up to 25-40 pounds.
• Work in indoor and outdoor event settings with varying weather, noise levels, and physical conditions.

Knowledge and Skills

• Minimum of one year in marketing, communications, social media, customer service, administrative support, or related roles; internship experience may be considered.
• Financial institution or credit union experience is preferred but not required.
• Experience with social media, content scheduling, event support, email marketing, website updates, or marketing administration is a plus.

Education

• A two-year college degree is required; a bachelor’s degree in marketing, communications, public relations, business, graphic design, or a related field is preferred.

Interpersonal Skills

• Role involves frequent interaction with internal and external parties to build relationships, resolve issues, and solicit cooperation while handling confidential information with discretion.

Other Skills

• Strong organizational and time-management capabilities; high attention to detail and follow-through.
• Excellent written and verbal communication; ability to manage multiple tasks in a fast-paced setting.
• Collaborative, service-oriented mindset; ability to take direction and adapt to changing priorities.
• Basic understanding of marketing, social media, branding, or communications; proficiency with Microsoft Office; ability to maintain organized systems for files, tracking, and documentation.
• Experience with Adobe Creative Suite, CMS platforms, social media tools, or project management tools is a plus; ability to maintain confidentiality and exercise sound judgment.